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Voice Services

Voice Services For Business

All-in, built for business phone services that are rich in features, relevant with AI and tomorrow's tech, but doesn't break the bank. Start with PUMA's Essentials: User License, Voice Management and Unlimited Calling US & Canada.

Services

UCaaS with PUMA

Elevate your communication game with Puma's Unified Communications solutions, designed to keep you ahead of the competition. Our Unified Communications as a Service (UCaaS) offering ensures seamless cloud-based connectivity, enhancing your team's ability to communicate, collaborate, and innovate. With Puma, you get reliable, secure tools tailored to empower both on-site and remote teams, helping them work smarter, collaborate faster, and achieve more.

Phone services
Voice Essentials
  • Phone Services
  • Unlimited Min
  • 20+ Features
  • Support by PUMA
Call Center
Call/Contact Center Ready
  • Skills Based Routing
  • Screen Pops
  • Omni Channel (Web Chat, SMS, Email)
  • Post Call Survey
Transcription to Any
  • Visual Voicemail
  • Voice to Text
  • Voice to Email, API, +More
Intercom Ready
  • Intercom Station
  • Handsets for Paging, Fire, Outpost, Corrections
  • Safety Systems
AI Chat Bot
AI & Chat Bot Functions
  • IVR AI Responses
  • Fast Response (low latency)
  • Automation & Design Platform
Teams integration
Teams Integration
  • Native Teams Integration
  • Identity Integration (M365)
  • Teams Voice License Incld.
Custom integrations
Custom Integrations
  • Robust API
  • Custom Integration to LoB
  • Reporting Integrations
reporting
BI & Enterprise Reportings
  • Deep Data & Workflow Reports
  • Connect to Your BI Platform
  • Custom Reports, On Demand
faxing
Faxing
  • Fax to EMR or LoB App
  • Fax to Email
  • Physical Faxing
  • Fax Automation
reuse phones
Buy, Rent, Reuse
  • Purchase Handsets
  • Rental or Long Term Lease
  • Use Your Own Phones/Gear
reuse phones
SMS & Text Messaging
  • Send/Receive Text Messaging
  • Campaign Management
  • Omnichannel Support
reuse phones
Remote Workforce
  • Monitoring\Coaching
  • Teams/Web Application Calling
  • Wi-Fi Capable Handset

Let's get the phones working for you.

We're here to answer your questions.

Contact us
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