MDR + 24/7/365 SOC

☂️ Meets cyber security insurance requirement

What is it?

Managed Detection and Response (MDR) is a comprehensive cybersecurity service designed to provide advanced threat detection, response, and remediation capabilities. MDR services are delivered through a combination of technology and human expertise, involving a dedicated team of security professionals within a Security Operations Center (SOC) who monitor and manage security incidents 24/7/365.

The SOC is responsible for monitoring and responding to Indicators of Compromise (IoC). When the MDR identifies suspicious activity in your environment, the SOC team will review the alert to determine if there is a true IoC or a false positive. In the event of a cyber incident, the SOC will follow your organization’s runbook to either isolate or lock down the device. The SOC is responsible for identifying and addressing security threats.

  • What the threat was
  • How initial access was gained
  • Where the threat originated
  • What the threat attempted to do
  • How the threat was blocked and mitigated

Why it's important?

MDR is essential for enhancing an organization’s security by offering continuous monitoring, rapid incident response, and expert analysis, which are critical for protecting against sophisticated cyber threats.

How it works:

The 24/7/365 availability of the SOC provides round-the-clock Managed Detection and Response (MDR) services to keep your organization secure and alert even outside of standard hours of operation.

The SOC has an average response time of less than 60 seconds. This metric is unique to our MDR/SOC services and provides a significant advantage when responding to threats. By choosing Core+, your organization will receive a hardened environment to the highest standards, ensuring the mitigation and notification of attempted attacks.

What are the benefits?

Enhanced Security Posture

MDR services provide continuous monitoring and advanced threat detection, significantly improving an organization’s ability to identify and mitigate threats before they cause significant damage. Example: An MDR service can detect and respond to ransomware attacks in their early stages, preventing widespread data encryption and potential ransom payments.

Cost-Effective Security Expertise

Organizations gain access to a team of highly skilled security professionals and advanced tools without the need to invest in expensive in-house resources. Example: Small and medium-sized businesses can achieve enterprise-level security capabilities through MDR without the overhead costs of building and maintaining a full-scale security team.

Reduced Dwell Time

By continuously monitoring for threats and rapidly responding to incidents, MDR services reduce the time that threats remain undetected within an organization’s environment. Example: Quick identification and isolation of compromised systems limit the spread of malware and reduce the overall impact on business operations.

Meet Cyber Insurance + Regulation

MDR services help organizations meet insurance requirements, regulatory requirements, and compliance standards by providing detailed incident reports and continuous security monitoring. Example: Healthcare organizations can leverage MDR with 24/7/365 SOC to ensure they comply with HIPAA regulations, maintaining the security and confidentiality of patient data. There are also potential cost savings by meeting or surpassing these items.

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42
entitlements to explore

Learn more about PUMA's Core, Core+, and Complete entitlements. Click one and learn how they work, why they are important, and their benefits.

Service Desk Core entitlements
Support For Your Staff

Service Desk Core

Supporting Your Technology

Service Desk Core

5 Ways We Support You

Service Desk Core

Access to Engineers

Service Desk Core

Fast SLA Guarantee

Service Desk Core

Asset & Inventory mgmt.

☂️ Meets cyber insurance

Account Management Team

Service Desk Core

Procurement & Sales

Service Desk Core

IT Strategy with vCIO

Service Desk Core

Identity Management

☂️ Meets cyber insurance

Security & LoB patching

☂️ Meets cyber insurance

Data Encryption Support

☂️ Meets cyber insurance

MFA Support

☂️ Meets cyber insurance

Vendor Management

☂️ Meets cyber insurance

Web traffic & Content Filter

☂️ Meets cyber insurance

NGAV - Virus License & Support

☂️ Meets cyber insurance

EDR & MDR license & Mgmt.

☂️ Meets cyber insurance

Security Baseline for Endpoints

☂️ Meets cyber insurance

PBX & Phone systems

Service Desk Core

Microsoft 365 Support

Service Desk Core

Network Support

Service Desk Core

License & SaaS mgmt.

Service Desk Core

ISP & Internet Mgmt.

Service Desk Core

Service Desk Core+ additional entitlements
Phishing Simulation

☂️ Meets cyber insurance

Vulnerability & Pen Testing

☂️ Meets cyber insurance

Security Awareness Training

☂️ Meets cyber insurance

DNS Advanced Filtration

☂️ Meets cyber insurance

Dark Web Filtration

☂️ Meets cyber insurance

Password Manager for Staff

☂️ Meets cyber insurance

HIPAA Platform & Mgmt.

☂️ Meets cyber insurance

Security Risk Assessment

☂️ Meets cyber insurance

Application Whitelisting

☂️ Meets cyber insurance

MDR + 24/7/365 SOC

☂️ Meets cyber insurance

Network Control

☂️ Meets cyber insurance

Ringfencing

☂️ Meets cyber insurance

Elevation Control (PAM)

☂️ Meets cyber insurance

Storage Control

☂️ Meets cyber insurance

Service Desk Complete
On site visits

Service Desk Complete

Unlimited Projects

Service Desk Complete