Quick IT projects - Under 4 hours

What is it?

Our Quick IT Projects service is designed to efficiently handle small-scale IT tasks and projects that can be completed in under 4 hours. This service covers a wide range of activities, from minor hardware installations and software updates to network configurations and troubleshooting.

Why is it important?

Small IT tasks can often be neglected or postponed, leading to potential issues and inefficiencies. Addressing these tasks promptly ensures that your IT infrastructure remains up-to-date and functioning optimally. Our Quick IT Projects service provides the expertise and speed needed to tackle these tasks without disrupting your business operations.

How it works:

With Service Desk Complete, we include small projects as part of your service subscription. This means we include time that is usually engineering focused to get small initiatives to the finish line. This may or may not include hardware installs, upgrades, and migrations. Our rule of thumb is under 4 hours and can be done during business hours, we’ll knock it out for ya.

What are the benefits?

Fast Turnaround

Get small IT projects completed quickly, minimizing downtime and disruption to your business.

It's a Win-Win

We get to address minor IT needs without the need for approvals or big dollar quotes.

Faster scheduling

Schedule small projects at times that are convenient for your business, ensuring minimal impact on daily operations.

No approval needed

Best of all, no additional cost to you for proactive work that is typically stuck in approval processes due to costs.

Got minor IT tasks piling up? Project quotes gone too far? With Service Desk Complete, we include projects.

Small Projects, Big Impact – No Approval Needed

Let's Talk Projects!

42
entitlements to explore

Learn more about PUMA's Core, Core+, and Complete entitlements. Click one and learn how they work, why they are important, and their benefits.

Service Desk Core entitlements
Support For Your Staff

Service Desk Core

Supporting Your Technology

Service Desk Core

5 Ways We Support You

Service Desk Core

Access to Engineers

Service Desk Core

Fast SLA Guarantee

Service Desk Core

Asset & Inventory mgmt.

☂️ Meets cyber insurance

Account Management Team

Service Desk Core

Procurement & Sales

Service Desk Core

IT Strategy with vCIO

Service Desk Core

Identity Management

☂️ Meets cyber insurance

Security & LoB patching

☂️ Meets cyber insurance

Data Encryption Support

☂️ Meets cyber insurance

MFA Support

☂️ Meets cyber insurance

Vendor Management

☂️ Meets cyber insurance

Web traffic & Content Filter

☂️ Meets cyber insurance

NGAV - Virus License & Support

☂️ Meets cyber insurance

EDR & MDR license & Mgmt.

☂️ Meets cyber insurance

Security Baseline for Endpoints

☂️ Meets cyber insurance

PBX & Phone systems

Service Desk Core

Microsoft 365 Support

Service Desk Core

Network Support

Service Desk Core

License & SaaS mgmt.

Service Desk Core

ISP & Internet Mgmt.

Service Desk Core

Service Desk Core+ additional entitlements
Phishing Simulation

☂️ Meets cyber insurance

Vulnerability & Pen Testing

☂️ Meets cyber insurance

Security Awareness Training

☂️ Meets cyber insurance

DNS Advanced Filtration

☂️ Meets cyber insurance

Dark Web Filtration

☂️ Meets cyber insurance

Password Manager for Staff

☂️ Meets cyber insurance

HIPAA Platform & Mgmt.

☂️ Meets cyber insurance

Security Risk Assessment

☂️ Meets cyber insurance

Application Whitelisting

☂️ Meets cyber insurance

MDR + 24/7/365 SOC

☂️ Meets cyber insurance

Network Control

☂️ Meets cyber insurance

Ringfencing

☂️ Meets cyber insurance

Elevation Control (PAM)

☂️ Meets cyber insurance

Storage Control

☂️ Meets cyber insurance

Service Desk Complete
On site visits

Service Desk Complete

Unlimited Projects

Service Desk Complete