Microsoft 365 Support & Tenant Management
What is it?
Microsoft 365 support and management is an entitlement that includes complete ownership of your Microsoft tenant, licensing, and management. Our team manages and maintains groups, spam filtration, policies, password resets, permission changes, adds/deletes, and more. PUMA provides procurement, licensing assistance, and regular calibration of your Microsoft tenant. Go beyond the apps and build your AI strategy roadmap with Microsoft Copilot.
Why is it important?
Microsoft 365 is a powerful suite of cloud-based productivity tools that can transform the way your organization works. However, managing and optimizing these tools requires specialized knowledge and ongoing attention. Our service ensures that your Microsoft 365 environment is secure, optimized, and aligned with your business needs, allowing you to fully leverage its capabilities.
How it works:
When partnering with PUMA, you get a comprehensive onboarding experience. We start with an assessment of your current Microsoft 365 setup and business needs. Our team then configures and optimizes your Microsoft 365 tenant, ensuring all services are tailored to your requirements. We provide ongoing management and support, including user and license management, security monitoring, and performance optimization. Regular training sessions and resources help your staff maximize their use of Microsoft 365 tools. Continuous monitoring and proactive support ensure any issues are promptly addressed, maintaining a smooth and efficient cloud environment.
What are the benefits?
Security baselines
We provide you with 365 security best practices. This helps your tenant become hardened against threats.
Maintaining licensing
Licensing can get out of hand quickly if it's not being managed by someone regularly. That's where we come in! We manage the allocation and assignment to ensure you're getting billed correctly and using only what you need.
Which license is best?
We understand the right license types, terms, and ways to shortcut to right fit options just for you. Most organizations are paying for licensing they just don't need and don't know there is other options available.
Copilot, SharePoint, and beyond
Work more productively, boost efficiency, and improve business outcomes with Microsoft Copilot for Microsoft 365.
