Network, Switch, WiFi, & Firewall Support
What is it?
Our network support is all inclusive support and complete management of your network infrastructure. From configuring and maintaining switches and WiFi access points to managing firewalls and ensuring network security, we provide the expertise needed to keep your network running smoothly and securely.
Why is it important?
A reliable and secure network is essential for the smooth operation of any business. Network issues can lead to downtime, reduced productivity, and security vulnerabilities. Our service ensures that your network infrastructure is optimized for performance and security, allowing your business to operate efficiently and securely.
How it works:
When partnering with PUMA, you get a comprehensive onboarding experience. We start with a comprehensive assessment of your current network infrastructure and requirements. Our team then configures and optimizes your network devices, including switches, WiFi access points, and firewalls. Continuous monitoring and proactive maintenance ensure that your network remains reliable and secure. In the event of an issue, our experts provide rapid support to resolve problems and minimize downtime.
What are the benefits?
Help! My connection is down
Staff may encounter issues with logging in, connecting to systems or applications and need to reach out for help. Our network support manages the complete network infrastructure footprint and ensures staff have the support they need when network issues occur.
Network lifecycle & refresh
Your network infrastructure has a lifespan, warranties, and licenses that require oversight and management. Our network support entitlements ensure you have visibility into what you have, it's age, health, capacity, utilization, and plan for making sure it's kept up to date.
Network security
Protecting your network is our number one goal from day one. We identify your security requirements, audit your gear, and implement a network security plan to minimize any and all risk.
Deep knowledge & expertise
We're able to do more with less because you get qualified engineers that have the knowledge to manage and maintain even the most complex network environments. With Cisco, Palo Alto, and other enterprise network certifications, our engineers are ready to take on just about any issue you can throw at us.
