Vendor Management

β˜‚οΈ Meets cyber security insurance requirement

What is it?

Did you know most healthcare businesses have 30-50 technology vendors? That's a lot! Our service includes complete management of your technology vendors. From selecting the right vendors and negotiating contracts to overseeing performance and resolving issues, we ensure your vendor partnerships are efficient, effective, and aligned with your business objectives.

Why is it important?

IT's engagement with vendor management is essential for ensuring nobody points fingers and creating a stalemate with support. We also use our platform to compare against others to help you get the best products and services while controlling costs and minimizing risks. Navigating vendor relationships can be complex and time-consuming, but with our expertise, you can optimize these interactions, ensuring you receive maximum value from your vendors.

How it works:

We start by assessing your current vendor landscape and identifying key areas of risk. Our team then develops and implements a comprehensive vendor management strategy, including vendor risk to the business, key support functions and roles, what dependencies they have to the staff, applications, or ancillary areas of the business's operations. We begin to track issues, document how to solve issues, and build visibility into where staff might not know who to call when they encounter issues.

What are the benefits?

Cost Control

With our help, negotiate favorable terms and conditions, helping you to control costs and get the best value for your technology investments.

πŸ‘‰πŸ» 😫 πŸ‘ˆπŸ» No Finger Pointing

By understanding the vendors role and services, we can own the last mile and squash any chances of finger pointing.

Documentation of Your Vendors

We maintain records for ease of visibility of who they are, what role they play in the business, when renewals are up, and more.

Security Impact

How does a vendor impact your security footprint? If they have a breach, will it affect your business? We learn, manage, and communicate risk where vendors might be a problem in your security maturity journey.

No More Vendor Blame Games – We Manage Them, You Get Results.

Tired of vendors playing the blame game? We handle the finger-pointing so you don’t have to.

End the Vendor Drama!

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entitlements to explore

Learn more about PUMA's Core, Core+, and Complete entitlements. Click one and learn how they work, why they are important, and their benefits.

Service Desk Core entitlements
Support For Your Staff

Service Desk Core

Supporting Your Technology

Service Desk Core

5 Ways We Support You

Service Desk Core

Access to Engineers

Service Desk Core

Fast SLA Guarantee

Service Desk Core

Asset & Inventory mgmt.

β˜‚οΈ Meets cyber insurance

Account Management Team

Service Desk Core

Procurement & Sales

Service Desk Core

IT Strategy with vCIO

Service Desk Core

Identity Management

β˜‚οΈ Meets cyber insurance

Security & LoB patching

β˜‚οΈ Meets cyber insurance

Data Encryption Support

β˜‚οΈ Meets cyber insurance

MFA Support

β˜‚οΈ Meets cyber insurance

Vendor Management

β˜‚οΈ Meets cyber insurance

Web traffic & Content Filter

β˜‚οΈ Meets cyber insurance

NGAV - Virus License & Support

β˜‚οΈ Meets cyber insurance

EDR & MDR license & Mgmt.

β˜‚οΈ Meets cyber insurance

Security Baseline for Endpoints

β˜‚οΈ Meets cyber insurance

PBX & Phone systems

Service Desk Core

Microsoft 365 Support

Service Desk Core

Network Support

Service Desk Core

License & SaaS mgmt.

Service Desk Core

ISP & Internet Mgmt.

Service Desk Core

Service Desk Core+ additional entitlements
Phishing Simulation

β˜‚οΈ Meets cyber insurance

Vulnerability & Pen Testing

β˜‚οΈ Meets cyber insurance

Security Awareness Training

β˜‚οΈ Meets cyber insurance

DNS Advanced Filtration

β˜‚οΈ Meets cyber insurance

Dark Web Filtration

β˜‚οΈ Meets cyber insurance

Password Manager for Staff

β˜‚οΈ Meets cyber insurance

HIPAA Platform & Mgmt.

β˜‚οΈ Meets cyber insurance

Security Risk Assessment

β˜‚οΈ Meets cyber insurance

Application Whitelisting

β˜‚οΈ Meets cyber insurance

MDR + 24/7/365 SOC

β˜‚οΈ Meets cyber insurance

Network Control

β˜‚οΈ Meets cyber insurance

Ringfencing

β˜‚οΈ Meets cyber insurance

Elevation Control (PAM)

β˜‚οΈ Meets cyber insurance

Storage Control

β˜‚οΈ Meets cyber insurance

Service Desk Complete
On site visits

Service Desk Complete

Unlimited Projects

Service Desk Complete