Phone System & PBX Support
What is it?
PUMA provides comprehensive management and support for your business communication systems. From setup and configuration to ongoing maintenance and troubleshooting, we ensure that your PBX, whether on premise or cloud hosted, copper or VOIP and phone systems operate smoothly and efficiently.
Why is it important?
Effective communication is vital for any business. A reliable phone system ensures that your employees can communicate seamlessly with clients, partners, and each other. Any issues with your phone system can lead to missed calls, lost opportunities, and reduced productivity. Our service ensures your phone systems are always up and running, providing reliable communication channels for your business.
How it works:
When partnering with PUMA, you get a comprehensive onboarding experience. We learn how your voice and communication systems are setup, identify where we can make improvements, and then support the system as part of our core package.
What are the benefits?
We know phone systems
Whether it's our solution or another vendor, we know most of the systems and how to support them.
Workflow and call center
We're helping customers implement better workflow for call centers to help reduce staff, use modern technology, and more.
Training your staff
We provide training for your staff to ensure they are familiar with the phone system features and can use them effectively.
Using latest technology
Interested in AI or how modern features can work with your current system? We're implementing next level features that are game changers for our customers.
