Licensing & SaaS Management

What is it?

License and SaaS support includes management and oversight of all the ancillary and primary applications you consume in your business. From the PDF and print software, to SSL certificates, our support and management includes entitlements for understanding not only what you have, but the quantity, allocation, assignment, and details about how those key systems and software affect your business.

Why is it important?

Managing software licenses and SaaS subscriptions can be complex and time-consuming. Without proper oversight, businesses can face issues such as over-licensing, under-licensing, and non-compliance, which can lead to unnecessary costs and potential legal issues. Our service ensures that your software assets are efficiently managed, optimized for use, and aligned with your business needs.

How it works:

When partnering with PUMA, you get a comprehensive onboarding experience. We begin with an assessment of your current software licenses and SaaS subscriptions to understand your usage patterns and requirements. Our team then sets up a centralized management system to track and manage all licenses and subscriptions. We handle procurement, deployment, monitoring, and renewals, ensuring optimal usage and compliance. Regular reports and analytics provide insights into software utilization and help in making informed decisions about future software investments.

What are the benefits?

What is license support?

Your business might have licensing for software that is required for some or all staff. We help maintain visibility of those licenses, support staff when they encounter errors, and help or maintain the vendor when requests are made.

What are the benefits?

Business of all sizes consume and subscribe to software - Sometimes without top down knowledge. When the business relies on software that is not being managed properly, those licenses can expire and create disruption in the org. Our license and saas support ensures the company has visibility into what they have and can maximize it's potential to consolidate and report needs correctly.

Lifecycle for software

PUMA provides organizations with a streamlined approach to subscription management. Whether you want us to manage them, buy through us, or use our documentation platform, you'll be informed to make data driven decisions.

Reducing risk starts with clarity

By managing your licensing and SaaS, we're able to reduce your overall risk to the company. This includes understanding where vendors and software are misconfiguration, not protected, doesn't meet company security policy and more.

Let's connect

Simplify your software management and avoid costly compliance issues with PUMA’s licensing and SaaS support.

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42
entitlements to explore

Learn more about PUMA's Core, Core+, and Complete entitlements. Click one and learn how they work, why they are important, and their benefits.

Service Desk Core entitlements
Support For Your Staff

Service Desk Core

Supporting Your Technology

Service Desk Core

5 Ways We Support You

Service Desk Core

Access to Engineers

Service Desk Core

Fast SLA Guarantee

Service Desk Core

Asset & Inventory mgmt.

☂️ Meets cyber insurance

Account Management Team

Service Desk Core

Procurement & Sales

Service Desk Core

IT Strategy with vCIO

Service Desk Core

Identity Management

☂️ Meets cyber insurance

Security & LoB patching

☂️ Meets cyber insurance

Data Encryption Support

☂️ Meets cyber insurance

MFA Support

☂️ Meets cyber insurance

Vendor Management

☂️ Meets cyber insurance

Web traffic & Content Filter

☂️ Meets cyber insurance

NGAV - Virus License & Support

☂️ Meets cyber insurance

EDR & MDR license & Mgmt.

☂️ Meets cyber insurance

Security Baseline for Endpoints

☂️ Meets cyber insurance

PBX & Phone systems

Service Desk Core

Microsoft 365 Support

Service Desk Core

Network Support

Service Desk Core

License & SaaS mgmt.

Service Desk Core

ISP & Internet Mgmt.

Service Desk Core

Service Desk Core+ additional entitlements
Phishing Simulation

☂️ Meets cyber insurance

Vulnerability & Pen Testing

☂️ Meets cyber insurance

Security Awareness Training

☂️ Meets cyber insurance

DNS Advanced Filtration

☂️ Meets cyber insurance

Dark Web Filtration

☂️ Meets cyber insurance

Password Manager for Staff

☂️ Meets cyber insurance

HIPAA Platform & Mgmt.

☂️ Meets cyber insurance

Security Risk Assessment

☂️ Meets cyber insurance

Application Whitelisting

☂️ Meets cyber insurance

MDR + 24/7/365 SOC

☂️ Meets cyber insurance

Network Control

☂️ Meets cyber insurance

Ringfencing

☂️ Meets cyber insurance

Elevation Control (PAM)

☂️ Meets cyber insurance

Storage Control

☂️ Meets cyber insurance

Service Desk Complete
On site visits

Service Desk Complete

Unlimited Projects

Service Desk Complete