Private Practices
From solo practitioners with small teams to large practices with multiple locations and hundreds of staff, we serve practices of all sizes and specialties.
Hospital Owned Practices
Hospital-owned or acquired practices needing turnkey or co-managed solutions for IT services, projects, daily operations, as well as security and compliance management.
M&A Management Groups + PE
Management and PE Groups looking for an IT partner to integrate, manage, and oversee the technology burden of incoming or outgoing practices.
Imaging Centers
Imaging centers with modalities, radiologists, and PACS connectivity that need an IT partner to manage all incoming and outgoing studies seamlessly.
Billing / RCM
Revenue cycle management and medical billing services that are in house or outsourced solutions require IT management, security, and coordination of data and compliance.
SaaS Businesses
Saas Companies in the healthcare industry need an IT partner that can help bridge the gap between medical professionals and their software. Our ability to defuse the complexity barrier equips decision makers with a more integrated and complete experience.
MSO, ACO, IPAs
Partnering with MSO, IPA, and ACO medical groups to deliver top-down IT service and management, leveraging group buying power. Our services are tailored to meet varying needs and complexities.
EMR & PM Systems
We bring integrated expertise to manage the last mile of EMR and practice management support. Our team handles the day-to-day clinical applications and resolves issues quickly when your staff needs help.
Catch us at conferences like NextGen, eClinicalWorks, Athena, and more coming soon!
Specialties
Healthcare specialties vary in workflow, type of services, and complexity. We understand you're different and that what works for one specialty might not be applicable for another. With PUMA, you can be confident your practice will not be treated like a generic business.
Orthopaedics
Ophthalmology
Surgery / ASC
Podiatry
Sports Medicine
Dermatology
OBGYN
Senior Living
Physical Therapy
FQHC
Gastroenterology
Dental
Urgent Care
Primary Care
Neurology
Pediatrics
Psychiatry
Urology
Radiology
ENT
Cardiology
Service Plans
PUMA Managed IT provides medical practices and like healthcare businesses
with a turn-key managed IT offering that is billed monthly, by employee.
*Under 30-mile trip free of charge.
Clinical Application Support
We act as a single point of contact for IT support & clinical application support.
Can be added to any PUMA Service Desk plan, billed by provider
All Your Apps. One Team.
34 clinical systems. One support partner. No handoffs, just resolutions.
Built for Clinic Operations.
Support for the your team who lives in daily—notes, billing, templates & more.
Real Support. Not Runaround.
From HL7 errors to PACS issues—we resolve, not escalate.
Flat Rate. Full Coverage.
One predictable cost per provider. No extra fees for core clinical help.
Beyond the Basics.
PACS, RX printing, label APIs—we cover what others require vendor escalation.
All-In IT Strategy
This isn’t add-on support. It’s full clinical IT integration—done right.
Areas of Expertise
Our notable areas of expertise include new practice buildouts, practice expansion, cybersecurity,
HIPAA compliance, digital transformation, M&A orchestration, managed IT support, and healthcare vendor management.
New Build & Expansion
Expansion in the horizon?
We got you from design to go-live!
Cyber Insurance & Maturity
Align with cyber insurance
and stay one step ahead of the bad guys.
M&A Orchestration
Assisting M&A to provide technical intelligence
to ensure a smooth transaction.
AI Strategy
Assessing where and how to implement
AI and understanding the benefits.
EMR, PM, PACS Support
Beyond the IT day-to-day help desk to
managing the key applications staff use.
Turn-key | Co-Managed IT
Fully outsourced, team on site, or
escalation needed? We build around you.
Hyper-Growth Partner
Scale your business with a growth
partner that doesn't slow you down.
Compliance & Enforcement
Exceed compliance requirements
with PUMA's Core+ programs.
Phones & Communications
Modernize your communications by
transforming how phones work in your practice.
Customers who đź’™ PUMA
From single-provider practices to hyper-growth multi-location, multi-state enterprises, and even SaaS powerhouses streamlining hospital claims, PUMA has the expertise to keep you ahead of the curve and out of the news.
ExperCARE
ExperCARE distinguishes itself not only through urgent care but also in routine care, reflecting their broad approach to health services.
Case StudyLocations: 15
Located in Georgia, with recent expansion to Alabama.
Services: Co-Manage
Services to help manage and maintain systems, road mapping, and more.
Industry: Healthcare
Urgent Care, emergency medicine, and more.
Raleigh Orthopaedic
From conservative solutions to the latest surgical techniques, our 27 physicians perform over 9,000 procedures a year, with treatment plans personalized to each and every patient.
Case Study
Locations: 13
North Carolina
Services: Managed Services
Service Desk, Co-Managed IT, Projects, Security +
Industry: Healthcare
Orthopedics, ASC, Ortho Urgent Care
Advanced Bone & Joint
Board-certified and fellowship-trained orthopedic physicians and surgeons diagnose and treat all manner of injuries and conditions that affect bones, joints, ligaments, tendons, muscles, and nerves.
Case StudyLocations: 3
In the heart of MS, ABJD has 3 physical
locations and 30+ remote staff.
Services: Service Desk
Service Desk Complete
Industry: Healthcare
Orthopedics, Ortho Urgent Care
EZVerify
ezVerify is a technology company offering development and customization for healthcare providers. EZVerify helps healthcare providers and insurance providers optimize their processes with their software, platform and infrastructure as a service.
Case Study
Locations: 1
100s of hospitals across US
Services: Service Desk
Service Desk, Staff Aug, Co-Manage, Security, Strategy +
Industry: Healthcare
Claims Management SaaS
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