PUMA Managed IT was founded on a simple belief: technology should support people, not complicate their work.
About the Company
PUMA Managed IT was founded on a simple belief: technology should support people, not complicate their work. What started as a telecommunications company in 1999 evolved into a multi-industry focused managed services provider built on trust, accountability, and doing the right thing for clients.
In 2025, PUMA Managed IT entered a new chapter, becoming a platform company focused on our mission and core values. Through strategic growth, including our merger with Grandtech, we've built a team of skilled engineers and operational leaders who are empowered to think critically, act with ownership, and deliver meaningful results. We cut unnecessary complexity while staying deeply aligned with our clients' missions and our own.
We believe technology is only as powerful as the people behind it. Our mission is to elevate the human experience through people-first technology, simplifying work, supporting meaningful outcomes, and empowering people to do their best work.
We're living through one of the most exciting moments in the history of technology. AI is reshaping what's possible, and what used to be science fiction is becoming how we work. Both PUMA and our customers are learning, adapting, and implementing what makes sense, not chasing hype, but innovating with purpose. We're expanding our service model beyond traditional managed services into business outcomes as a service, where we tailor everything around our customers' needs, their goals for innovation, and the great AI transition as it unfolds in real time. It's a remarkable time to reinvent what a managed service provider can be, and we're building it together with our clients.
Our Core Values
These values shape how our team thinks, communicates, and follows through. They keep the work practical, accountable, and centered on people.
01
We don't accept "this is how it's always been done." We question inefficiencies, simplify processes, and stay ready to learn and adapt.
02
We track what matters so we know how we're doing. Clear goals and honest metrics help us improve and succeed together.
03
People come before technology. We design around real workflows, communicate with empathy, and consider the human impact of every decision.
04
If it's ours, we own it. We take responsibility, communicate clearly, solve problems, and finish strong.
PUMA maintains a strategic footprint nationwide, enabling us to assist you regardless of your location.
